Local Same Day & Express Delivery In Rochester & Canandaigua | Nationwide Same Day Delivery Anywhere In The USA

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Rockcastle Florist: Delivery Policy

We deliver fresh flowers, roses, planters, cookies, and occasion flowers to Rochester.

Rockcastle Florist has been in business since 1951. We are a second generation, family owned and operated floral design firm. The current owners and operators of Rockcastle Florist are Keith and Wendy Rockcastle. They are pictured to the right. Every flower arrangement we design and delivery comes with our 100% customer satisfaction guarantee. If for any reason you don't love the arrangement we have created for you, just contact either of our two floral design centers and we will replace that arrangement with one of equal or greater value, free of charge.

Local Same Day & Express Delivery

We offer local same day and express flower delivery to all of the cities included under our "Local Delivery" section of our website. This includes same day and rush delivery service for sympathy flowers, destined for delivery to churches, funeral homes, mortuaries and cemeteries located within our local delivery zone. Our delivery staff also makes daily flower delivery runs to all hospitals, included in our Local Delivery zone. We charge a base delivery fee of $11.95 for deliveries within close proximity of our flower shops. There are additional charges that apply for deliveries that are further from our shop, or that require express delivery service.

Nationwide Same Day Flower Delivery

We provide nationwide same day flower delivery service, anywhere in the continental United States. Orders that require nationwide same day service, must be received before 12:00 noon, in the recipient's time zone. Even if it is after 12 noon, in the recipient's time zone, we encourage you to check in with one of our flower shops. We may still be able to provide same day service, we just cannot promise that, if the order is received after 12 noon. There are some additional fees for nationwide delivery service, over and above the standard local delivery charge. Nationwide same day delivery fee's generally start at $18.95. Based on delivery requirements, additional fee's may apply.

Same Day Delivery Options for Rochester, NY

Same day delivery orders must be placed by 2pm EST. Unfortunately, it's past the time where we can provide same day flower delivery today. Check out our times below for next day delivery:

Delivery Times Delivery Fee
Deliver anytime tomorrow $11.95
Deliver by 2pm tomorrow $14.95
Deliver by 1pm tomorrow $14.95
Deliver by 12pm tomorrow $16.95
Deliver by 11am tomorrow $21.95

Delivery Policy

Same Day Delivery:

If your order is placed by 12:00 noon EST, same-day delivery is generally available throughout the US and Canada Monday thru Saturday. We are closed on Sundays but we do deliver to funeral for Sunday service hours. Later cut-off times are in place for the Rochester or Canandaigua areas. After noon please contact us at 1-800-222-7790 in Greece and 888-776-6083 in Canandaigua to inquire about our EXPRESS SAME DAY FLOWER DELIVERY SERVICE.

Time Deliveries:

We would also be happy to honor requests for specific time deliveries namely AM, PM or by a specific time in the afternoon, such as by 4:00 PM., if the order is placed 24 hours in advance. We will diligently endeavor to meet your special delivery requests; however, in some cases, delivery may not be possible by the requested time due to circumstances beyond our control. Often a small additional charge for our EXPRESS SAME DAY FLOWER DELIVERY SERVICE will allow us to send a courier with your delivery prior to the requested time. Also, in general, we are unable to accommodate specific times during the two day period prior to and including the major floral holidays: Valentine's Day, Mother's Day, Thanksgiving and Christmas.

Sunday and Holiday Deliveries:

Although we guarantee same day flower delivery to the Rochester and Canandaigua areas Monday thru Saturday, delivery service is often not available in other areas on Sundays or legal holidays. So, while every effort will be made to accommodate such flower deliveries when possible, items requested for delivery on a Sunday or legal holiday may have to be delivered the day before or the day after the date requested.

Minimum Order Requirements:

At Rockcastle Florist, we make every effort to fill your order as requested. However, some of our affiliate shops have minimum orders, and might require you to order additional products to meet this value. If this happens, we will notify you as soon as possible.

Local Delivery Area:

Rochester, NY; 14604, 14605, 14606, 14607, 14608, 14609, 14610, 14611, 14612, 14613, 14614, 14615, 14616, 14617, 14618, 14619, 14620, 14621, 14622, 14623, 14624, 14625, 14626, 14627, 14642, 14650

Canandaigua, NY – 14424, Victor, NY – 14564, Farmington, NY – 14425, Clifton Springs, NY – 14532, Manchester, NY – 14504, Shortsville, NY – 14548, Bloomfield , NY – 14469, Rushville, NY – 14544, Middlesex, NY – 14507, Naples, NY – 14512, Stanley, NY – 14561

Brockport, NY - 14420, Hamlin, NY - 14464, Parma/Hilton, NY – 14468, Ogden, NY – 14559, Webster, NY – 14580, Penfield, NY – 14526, Fairport/Perinton, NY – 14450, Pittsford, NY – 14534, Henrietta, NY – 14467, Rush, NY – 14543, Mendon, NY – 14472, E. Rochester, NY – 14445, Walworth, NY – 14568, Macedon, NY – 14502, Williamson, NY – 14589


Delivery FAQs

Hospital Flower Delivery

Q: Is it true that flowers are good for your health?
A: According to Dr. Andrew Weil, a noted health expert and author of 8 Weeks to Optimum Health, flowers are important to our sense of well-being and possess a holistic quality. Flower essences are prominent in the practice of aromatherapy.

Q: What do I need to know if I am ordering flowers for a hospital?
A: The most important information to be aware of is the hospital name and the patient name, the room number (if possible), and the delivery date. It would also be helpful if you new the patient’s release date and the hospital’s policy regarding flower deliveries. Some hospitals prohibit flowers in certain areas such as intensive care. Items such as balloons and fruits are also prohibited from certain hospitals and sections.

Q: Is it o.k. to wait and send flowers once someone has returned home from the hospital?
A: Yes. It is much more common today for patients to recover from illness and injury at home due to rising hospital costs. Patients look forward to the comfort and convenience of their home and flowers are a great way to let someone know you are thinking of them during this time.

Q: Is it appropriate to send flowers to someone who is just sick in bed or feeling down?
A: Absolutely. Flowers could be the best medicine in lifting someone’s spirits or speeding up a recovery whether they are under the weather or having a bad day.

Sympathy Flower Delivery

Q: What is the best style for a funeral arrangement? How do I order a "special" design?
A: Highly personalized sympathy tributes depicting an aspect of a person’s life are very popular. If he loved the outdoors, perhaps a funeral piece including branches and natural materials would be best. If she was a gardener, maybe a tribute with a collection of garden flowers would be best. The key to ordering a unique design is to give the florist a few hints about the deceased or about yourself.

Q: If the death notice mentions a charitable donation is it still appropriate to send flowers?
A: Flowers help say what is often difficult to express. This is why it is always appropriate and in good taste to send an arrangement. It adds warmth to the service and provides the emotional support so important to the family at this time.

Q: Is it appropriate to send flowers to the family’s home?
A: Sending flowers to the home is a thoughtful way to express your condolences. While some people choose to send flowers to the home immediately, others prefer to wait a week or longer. In the weeks after the service, sending flowers can be a comforting gesture that you haven’t forgotten.

Q: If several of us want to send flowers together, how do we sign our names so that the family knows how to thank us?
A: There should room on the enclosure card for several names; however, if there are more than a few, it is best to sign the card as a group, such as "Your Friends in Shipping" or "The Jones Family". It is also wise to include a contact name and address on the card so the family can properly thank you.

Q: What is appropriate to send for a cremation?
A: A tastefully designed floral tribute adds beauty to any type of memorial. Families usually have a piece made especially for display next to the urn. Florists in many areas may have specific suggestions for arrangements.

Local Flower Shops

Prefer to pick up your flowers or shop for an arrangement at one of our flower shops? Visit one of our locations listed below:

Local Flower Shops

Prefer to pick up your flowers or shop for an arrangement at one of our flower shops? Visit one of our locations listed below:

Canandaigua Flower Shop
(585) 394-2542
100 S Main St.
Canandaigua, NY 14424
Get Directions »

Rochester Flower Shop
(585) 225-3640 
870 Long Pond Road
Rochester, NY 14612
Get Directions »